Shipping Policy, Return & Cancellation Policy
Cancellation Policy:
If you purchase the product, you can cancel the order for any reason you think is correct, but please contact our customer service within 24 hours (cancel the order after 24 hours, will not be accepted), request cancellation, please title Write: Cancel the order, then attach a screenshot of your order, as well as your recipient's name, contact address and the email address left when the order was purchased. We will receive the email within 2-4 days after the business day. Complete your refund request. When you receive the payment, you need to contact the bank where the credit card is located. For cancellation order, please contact:serondeborah2@gmail.com . Since there are sometimes more customers, please wait patiently, we will Respond to your email within 72 hours and will cancel the order for you.
The order cannot be cancelled in the following cases:
We will arrange the packing and packing of the goods after 24 hours. Due to the large order quantity, we guarantee that you will receive the logistics order number within 48 hours and the website that informs you of the order status. All the products that have been shipped will be Unable to cancel order!!!!
Return:
If you receive the product, you can return it for any reason, but you need to bear the shipping cost of the product. The shipping cost varies from country to country. You need to contact our customer service by email to determine your shipping amount and shipping amount based on your location. The price announced by our shipping logistics company shall prevail. At the same time, we require that the packaging must be complete and must be consistent with our original packaging. The product cannot be damaged and cannot affect our re-sale. If there is damage, it will affect our re-sale, we will refuse Accept the return. And no refund will be given. If the requirements are met, we will refund the payment on 3 business days, and the specific date of payment will need to be consulted with the bank of the bank card you are using.
Shipping Policy
Please note that orders to US destinations may take 5-20 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
After your payment is authorized and verified, standard orders can still take 7-10 business days to process. This is just an estimate and doesn't include weekends or holidays.
When your order has been shipped, you will receive an email with tracking information.
We will select a professional logistics company based on the delivery address you left to ensure on-time delivery.. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at point of checkout.
The following chart is for orders placed after 8:00 PM PST on Wednesday, November 28 2018:
FREE Domestic Shipping (Over $90.00)*
FREE US Shipping 5- 20 Business Days
FREE Canadian Shipping 7 - 25 Business Days
FREE UK Shipping 7 - 23 Business Days
The average logistics time in other countries is 10-30 days, depending on your specific location, but please believe that we are trying to speed up logistics and reduce the waiting time.
If you purchase the product, you can cancel the order for any reason you think is correct, but please contact our customer service within 24 hours (cancel the order after 24 hours, will not be accepted), request cancellation, please title Write: Cancel the order, then attach a screenshot of your order, as well as your recipient's name, contact address and the email address left when the order was purchased. We will receive the email within 2-4 days after the business day. Complete your refund request. When you receive the payment, you need to contact the bank where the credit card is located. For cancellation order, please contact:serondeborah2@gmail.com . Since there are sometimes more customers, please wait patiently, we will Respond to your email within 72 hours and will cancel the order for you.
The order cannot be cancelled in the following cases:
We will arrange the packing and packing of the goods after 24 hours. Due to the large order quantity, we guarantee that you will receive the logistics order number within 48 hours and the website that informs you of the order status. All the products that have been shipped will be Unable to cancel order!!!!
Return:
If you receive the product, you can return it for any reason, but you need to bear the shipping cost of the product. The shipping cost varies from country to country. You need to contact our customer service by email to determine your shipping amount and shipping amount based on your location. The price announced by our shipping logistics company shall prevail. At the same time, we require that the packaging must be complete and must be consistent with our original packaging. The product cannot be damaged and cannot affect our re-sale. If there is damage, it will affect our re-sale, we will refuse Accept the return. And no refund will be given. If the requirements are met, we will refund the payment on 3 business days, and the specific date of payment will need to be consulted with the bank of the bank card you are using.
Shipping Policy
Please note that orders to US destinations may take 5-20 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.
After your payment is authorized and verified, standard orders can still take 7-10 business days to process. This is just an estimate and doesn't include weekends or holidays.
When your order has been shipped, you will receive an email with tracking information.
We will select a professional logistics company based on the delivery address you left to ensure on-time delivery.. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at point of checkout.
The following chart is for orders placed after 8:00 PM PST on Wednesday, November 28 2018:
FREE Domestic Shipping (Over $90.00)*
FREE US Shipping 5- 20 Business Days
FREE Canadian Shipping 7 - 25 Business Days
FREE UK Shipping 7 - 23 Business Days
The average logistics time in other countries is 10-30 days, depending on your specific location, but please believe that we are trying to speed up logistics and reduce the waiting time.